Shipping policy

All items are sent by OPS JEWELRY INC.

OPS JEWELRY INC Shipments & Returns

At OPS JEWELRY INC, we believe in offering our customers an exceptional online shopping experience, not just through our exquisite collection but also with our seamless shipping and easy returns.

Shipping Processing Time

While most orders are processed within 2 to 3 business days, there are certain items that require 5 to 7 business days to process. Please note, we do not ship or deliver on weekends or holidays.

During high-volume periods, there may be slight delays in shipping. Should your order experience a significant delay, we will keep you informed via email or telephone.

Shipping rates for your order will be determined at checkout. Generally, shipments are sent via FedEx or UPS Standard Overnight.

Domestic Shipping Policy

Upon delivery, an adult signature is required for all purchases, irrespective of any prior signature waivers with the carrier. This policy ensures the secure receipt of your order.

Once an order is placed, the shipping address cannot be modified.

Currently, our shipping services extend only within the 48 contiguous United States. Regrettably, we cannot ship to Alaska, Hawaii, Puerto Rico, the Virgin Islands, APO/FPO addresses, any international locations, or P.O. boxes.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Damaged or Lost in Transit

OPS JEWELRY INC bears no responsibility for items damaged or lost in transit. In the unfortunate event that your item is damaged or lost, please contact the shipment carrier directly to initiate a claim.

Ensure you retain all packaging materials and damaged goods, as these are typically required when filing a claim.

At OPS JEWELRY INC, we strive to make your online shopping experience as luxurious and stress-free as the jewels we curate!